Hotel Walliserhof Zermatt has served as a second home to guests since 1896. It combines traditional Valais charm with modern amenities. Located within a short walk from Zermatt's main cable cars, the hotel offers stunning mountain views. The hotel maintains its historic character while providing various comforts to visitors.
Location
Situated just a five-minute walk from Zermatt, the Hotel Walliserhof is conveniently close to the cable cars for accessing the surrounding mountain peaks. The hotel's location provides easy access to local attractions such as the Matterhorn Museum. Sion, the nearest city, is located 80 km away, making transportation manageable for guests arriving by car or train.
Rooms
The Hotel Walliserhof features cozy and spacious double rooms equipped with a TV, desk, and private bathroom. Certain rooms include balconies and can accommodate an additional guest upon request. The Romantic Sky Suite offers unique views of the Matterhorn, along with a skylight over a bathtub. For families, the Family Loft and Connected Family Suite provide ample space and sleeping arrangements for up to six guests.
Eat & Drink
Dining at the hotel is highlighted by the restaurant 'Theodors Stuba,' which specializes in local Valais cuisine. Guests can also choose to enjoy a breakfast buffet featuring homemade products, which can be booked separately. The hotel's terrace, located on Bahnhofstrasse, provides a picturesque setting for dining. A grill restaurant with a market-fresh kitchen adds to the diverse culinary experiences available.
Leisure & Business
Hotel Walliserhof offers a compact wellness area with a Finnish sauna, steam bath, and whirlpools for relaxation after a day outdoors. Guests can utilize the hotel's mini spa and Fitness Viking Zermatt free of charge. Additional amenities include complimentary Wi-Fi and ski storage facilities. Conference and business support options are also available for corporate travelers.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
beautiful view
excellent service
limited dining options
paid Wi-Fi
8.4/10
Great
Rooms
8.4
Location
9.4
Service
8.1
Dining
7.7
Guest reviews
8.4/10
based on 7 reviews
8.9
8.9/10based on 1666 reviews
Shawn
United States,
March
2024
8.8/10
I had a wonderful stay at the hotel! The rooms were lovely, especially with a bathtub as the highlight, and the view of the mountains from the balcony was breathtaking. The service was excellent with friendly staff, but there were some instances of table cleanup being a bit loud. The location was perfect for exploring the town and engaging in day trips, being close to the station and various amenities. The dining experience was satisfactory with a good selection of both hot and cold food. The hotel facilities were great, although some improvements in customer service are needed.
Rooms
9.0
The rooms facing the courtyard were perfect, and the bathtub was the obvious star. The outlook to the mountains from the small balcony was excellent.
Service
8.0
I found the service to be excellent overall, with smiling and helpful staff. However, there were instances where the service could be improved to enhance the overall experience.
Location
10.0
The hotel's location was ideal, being very close to the train station and within walking distance to cafes, supermarkets, and bakeries.
Dining
8.0
The dining experience was quite good, with a nice mix of hot and cold food options. The birchener muesli was a highlight, although the selection was not extensive.
Facilities
9.0
The hotel facilities were great and offered everything needed for a comfortable stay.
Francis
United Kingdom,
March
2024
8.0/10
The hotel has spacious and nicely decorated rooms that are clean and offer complete amenities, but sound insulation could be improved. The staff is very helpful and friendly, although there might be language barriers for some. The location is outstanding, right in the center of everything, but the surroundings may not be suitable for solo walks. The dining experience is great with a nice variety of continental options. Overall, a comfortable stay with some drawbacks to consider.
Rooms
8.0
The rooms were nice and spacious, nicely decorated, and clean with complete amenities; however, sound insulation from upstairs floors was poor.
Service
7.0
The staff was very helpful and went above-and-beyond to ensure our satisfaction, though some language barriers were noticeable.
Location
9.0
The hotel is in the middle of everything - shops, train station, restaurants, and tourist information; however, solo walks might not be comfortable in the area.
Dining
8.0
The dining experience was great with a nice selection of continental options.
Facilities
8.0
The hotel offers pet amenities and a welcome drink, enhancing the overall experience.
Jimmy
United States,
December
2023
8.0/10
My stay at the hotel was pretty good overall. The rooms were clean and spacious, had complete amenities, and a good selection of international TV channels, which was a plus. However, I wish they would expand their mini spa to enhance the relaxation experience.
Rooms
8.0
The rooms were pretty good with the furniture of the region, clean and spacious, and had a good selection of international TV channels. It was a comfortable stay.
Service
7.0
The staff at the hotel were very friendly and helpful, making my stay warm and welcoming. However, there were instances where language barriers made communication a bit challenging, like not understanding what a fork is, but they were professional and respectful overall.
Location
9.0
The location of the hotel was amazing, right on the main street of Zermatt. It was close to all the shops, train stations, and attractions, making it a wonderful time with my family. However, it could get crowded as it was on the pedestrian street.
Dining
7.0
The dining experience was good with a nice variety of items, but for the price of the hotel, I expected even better quality and selection. However, the local vegetables were a nice touch.
Facilities
9.0
The hotel had great facilities including a Finnish sauna, steam area, and a shower area for relaxation after a tiring day. It offered everything needed for a comfortable stay.
Michael
United Kingdom,
October
2023
9.0/10
My stay at the hotel was absolutely delightful! The rooms were beautiful with a view of the Matterhorn, really good value for the money. They were plenty large enough and quiet, perfect for a relaxing retreat. The spacious rooms were newly redecorated with very nice furniture and a great bathroom with a large tub for soaking after a long hike.
Rooms
9.0
The rooms were spacious and newly redecorated really nicely done, with a great bathroom for relaxation.
Service
9.0
The service was incredible, especially during a difficult time as my sister and I received word that my Dad passed away while we were there. The staff were all excellent and provided the necessary support and facilities.
Location
10.0
The location was perfect, just a short walk from cafes, supermarkets, and bakeries, making everything easily accessible. It was also convenient for exploring the nearby mountains and accessing the slopes.
Dining
8.0
The dining experience exceeded our expectations with a nice selection that included fresh scrambled eggs and a variety of cheeses. It was better than we had anticipated.
Facilities
9.0
The facilities were top-notch, enhancing the overall experience of our stay.
beautiful view
limited dining options
Frank
United Kingdom,
September
2023
8.8/10
My stay at the hotel was fantastic! The rooms were extremely clean and massive, with comfortable beds and a beautiful balcony overlooking the snow-covered mountains. The service was excellent, with friendly and helpful staff, though I experienced a bit of rudeness towards my wife which dampened the experience. The location was ideal, right in the heart of Zermatt's walking street, buzzing with energy. Dining was a highlight, offering a variety of local and homemade dishes with stunning views. Overall, a great value for the money.
Rooms
9.0
The rooms were extremely clean, spacious, and had excellent beds.
Service
8.0
The staff was friendly and helpful, though there was an isolated incident of rudeness.
Location
9.0
The hotel is located right on Bahnhofstrasse, just a short distance from the main train station and Gornergratbahn, making it very convenient.
Dining
9.0
The dining experience was top-notch, offering a variety of local and homemade dishes with fantastic views of the mountains.
Facilities
9.0
The facilities were great, enhancing the overall stay experience.
clean rooms
isolated rudeness
Hugh
United States,
July
2023
8.2/10
The hotel has nice and large rooms with a bathtub on the upper floor, though they could use more lighting and some renovation. The service is friendly, informative, and professional, with a nice touch of extra care like packing sandwiches for trips. The location is outstanding, right in the heart of Zermatt with convenient access to amenities. The dining experience offers a generous spread but could use more variety. Overall, a good choice with room for improvement.
Rooms
7.0
The rooms are nicely decorated and big enough but need some renovation for the price charged.
Service
9.0
The service is very friendly, informative, and professional, with thoughtful touches like preparing packed food for trips.
Location
10.0
The location is outstanding, right in the center of Zermatt with easy access to the train and cable stations, restaurants, and shops.
Dining
7.0
The dining offers a generous spread of choices but lacks some variety.
Facilities
8.0
The hotel offers a range of facilities including a Finnish sauna, steam area, and shower area for relaxation after a tiring day.
William
United Kingdom,
July
2023
8.6/10
I truly loved my stay at this hotel. The rooms were exceptionally spacious, clean, and had a big shared balcony with stunning views of the snow-capped mountains. The service was top-notch, with always smiling and helpful staff. The location was ideal, close to the station for day trips, and the hotel's cleanliness and care were remarkable. The dining experience, although good, could use a little improvement in quality. Overall, a fantastic value for the money with great amenities.
Rooms
9.0
The rooms were massive, clean, and had plenty of space for all our clothes. The comfortable beds and beautiful balcony made our stay extra special.
Service
9.0
The staff was incredibly friendly, welcoming, and always available to assist. Their service truly enhanced our experience.
Location
9.0
The hotel's central location was convenient for exploring the town, and its proximity to the station and ski bus made transportation a breeze.
Dining
7.0
The dining experience offered a good variety of hot and cold foods, but the quality seemed to have slightly decreased compared to previous visits.
Facilities
9.0
The hotel facilities were well-maintained and catered to all our needs, making our stay comfortable and enjoyable.
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